Payment Policy

Card on File Requirement

To ensure a seamless service experience, we require all clients to have a valid credit or debit card on file prior to the scheduled cleaning appointment. Appointments without a card on file will need to be rescheduled.

Invoicing & Payment Authorization

After your cleaning service is completed, an invoice will be sent to the email address on file. We will not process any payment without your explicit authorization. You have the option to approve the payment via our secure online portal or by contacting our office directly.

Late Payment Fees

Timely payment is appreciated. If payment is not received within the specified timeframes, the following late fees will apply:

    •    5–10 days past due: 1% of the invoice total

    •    11–15 days past due: 3% of the invoice total

    •    16–20 days past due: 5% of the invoice total

    •    21–30 days past due: 10% of the invoice total

    •    After 31 days: Collection efforts will apply.

Need Assistance?

If you have any questions or need to update your payment information, please don’t hesitate to contact us. We’re here to help!

Email: [email protected]

Phone: (864) 528-0854

Last updated: 5/2/25